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How can I use the right language in negotiation to better influence others?

Updated: Aug 1

Negotiation and influence go hand in hand, and effective communication is key to achieving your desired outcome. However, the language you use during negotiations can have a significant impact on whether or not people are willing to follow your lead. Starting your sentences with "you must," "you should," or "you have to" can be a recipe for disaster, as it can come across as bossy and demanding, and it's likely to create resistance rather than agreement.

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