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Terms of Service – inness.ch

Date of last revision: January 6, 2026

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1. Welcome to inness.ch

1.1 Introduction

inness sàrl ("inness", "we", "us", "our") provides its services (described below) to you through its website located at www.inness.ch or www.inness.org (the "Site") and its mobile applications, these masterclasses and related services (the "Service(s)"), subject to the following Terms of Service (the "Terms of Service").

PLEASE READ THESE TERMS OF SERVICE CAREFULLY AS THEY GOVERN YOUR USE OF THE SITE AND SERVICES, ESPECIALLY SECTION 10, WHICH AFFECTS YOUR RIGHTS IN THE EVENT OF A DISPUTE BETWEEN US.

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1.2 Changes to the Terms of Service

We reserve the right, in our sole discretion, to change or modify portions of these Terms of Service at any time. In such event, depending on the nature of the change, we will post the changes on this page and indicate at the top the date these Terms were last revised, and/or notify you, either through the Service’s user interface, by email notification, or by other reasonable means as required by applicable law.

Such changes will be effective no earlier than fourteen (14) days after posting, except for changes to new features or changes required by law, which are effective immediately. Your continued use of the Service after the effective date constitutes acceptance of the new Terms of Service. Additional terms may apply to certain Services, which will be posted on the Service from time to time.

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1.3 Data Protection and Privacy

At inness, we respect your privacy and are committed to protecting your personal data. Our Privacy Policy outlines how we collect, use, and safeguard your information when you use our website and Services.

We collect personal data when you register for our online masterclasses, including your name, email address, and payment information. We use this information solely to deliver our Services and communicate with you about them.

We will not sell, rent, or disclose your personal data to third parties without your explicit consent, except as required by law or as necessary to provide our Services. You have the right to access, modify, or delete your personal data at any time. To exercise these rights, contact us at info@inness.ch.

By using our Services, you agree to the terms of our Privacy Policy and to our collection and processing of your personal data in accordance with applicable laws, including GDPR and CCPA where applicable.

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2. Access and Use of the Service

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2.1 Description of Use

Our Services, and any content viewed through them, are for your personal, non-commercial use only. When you purchase a Service, we grant you a limited, non-exclusive, non-transferable license to access and view your masterclass(es) through the Site.

Except for this license, no right, title, or interest passes to you. You agree not to use the Service for public performances. inness may revoke your license at any time; upon revocation, you must promptly destroy all content obtained from the Service.

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2.2 Registration Obligations

You may be required to register to access certain features of the Service. If you register, you agree to provide true, accurate, current, and complete information. If under 13, you may not use the Service; if under 18, you may only use it with parental or guardian approval.

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2.3 Member Account, Password and Security

You are responsible for maintaining the confidentiality of your account and password. You agree to immediately notify inness of any unauthorized use or breach. inness is not liable for any loss arising from failure to comply with this section.

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2.4 Modifications to the Service

inness may modify or discontinue the Service (or any part) with or without notice. inness is not liable for any modification, suspension, or discontinuance.

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2.5 General Usage and Storage Practices

inness may set general usage limits, including data retention and storage allocation. inness has no responsibility for deletion or failure to store user data and may terminate inactive accounts.

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2.6 Mobile Services

Mobile Services may be subject to carrier charges. Providing your phone number constitutes consent to receive calls or messages from inness regarding the Service.

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2.7 Money Back Guarantee

Unless otherwise specified, if you are not satisfied within 14 days of purchase, inness will refund your payment and terminate access. Refunds are not available after 14 days or for accounts violating the Terms. Refunds will be processed within 30 days upon request to info@inness.ch.

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3. Conditions of Use

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3.1 User Conduct

You are responsible for all content you upload or transmit through the Service. You agree not to:

• Infringe third-party rights, upload malicious software, violate privacy, send spam, or engage in unlawful, abusive, threatening, or offensive conduct.

• Interfere with the Service or servers.

• Violate any applicable laws.

• Impersonate another person or entity.

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3.2 Fees

You agree to pay all fees associated with paid Services. You authorize inness to charge your payment method and agree to update account information as needed. Fees may change, and continued use constitutes acceptance of new fees.

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3.3 Recurring Subscriptions

Recurring Subscriptions auto-renew. You authorize inness to charge your account for renewal. Price changes apply at the next subscription period. Payments are non-refundable, except at the discretion of inness.

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3.4 Commercial Use

Except as expressly authorized, you agree not to reproduce, distribute, modify, sell, or exploit the Service for commercial purposes. The Service is intended for personal, non-commercial use.

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4. Intellectual Property Rights

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4.1 Service Content, Software, and Trademarks

All content in the Service is protected by intellectual property laws. You may not copy, modify, create derivative works, reverse engineer, or redistribute the Service without permission.

inness trademarks (including name and logos) are protected. Nothing in the Terms grants you any license to use inness trademarks.

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4.2 Third-Party Materials

inness is not responsible for third-party content and you assume all risks of use.

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4.3 User Content Transmitted Through the Service

By uploading User Content, you grant inness and its partners a non-exclusive, worldwide, royalty-free right to use, display, store, publish, and distribute your content. Submissions to inness are non-confidential and may be used commercially.

inness may preserve or disclose content as required by law or to protect rights and safety.

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4.4 Copyright Complaints

If you believe your copyright is infringed, contact info@inness.ch with required information as per Swiss law.

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4.5 Client References and Use of Customer Logos (B2B)

By purchasing any Service, the customer acting in a business capacity (“Customer”) grants inness a limited, non-exclusive, non-transferable, royalty-free right to use the Customer’s name, trade name, and logo solely as a factual business reference, for display on inness’ websites and in sales or marketing presentations.

Such use:

• Does not imply endorsement or testimonial;

• Will not alter the Customer’s logo;

• Will follow professional reference practices.

The Customer represents and warrants it has authority to permit such use. Removal requests may be made at any time to info@inness.ch, and inness shall remove the reference promptly. Removal does not affect any other provision of the Terms. This clause applies exclusively to B2B customers.

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5. Third-Party Websites

The Service may include links to third-party sites. inness is not responsible for these and assumes no liability for use or reliance on third-party content.

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6. Indemnification and Release

You agree to indemnify and hold harmless inness and affiliates from any claims, damages, or losses arising from your use of the Service, User Content, or violations of these Terms.

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7. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” INNESS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

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8. Limitation of Liability

IN NO EVENT SHALL INNESS’ TOTAL LIABILITY EXCEED THE GREATER OF THE AMOUNT PAID BY YOU IN THE LAST SIX (6) MONTHS OR ONE HUNDRED DOLLARS ($100). This limitation applies to all damages, including indirect, incidental, or consequential damages.

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9. Binding Arbitration; Class Action Waiver

All disputes are governed by the Swiss courts and the Swiss law, except as required by arbitration provisions. Class action waivers apply.

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10. Termination

inness may suspend or terminate accounts at its discretion for violations, inactivity, or other reasons. Termination may occur without notice. inness is not liable for such termination.

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11. Disputes Between Users

You are solely responsible for interactions with other users. inness may, but is not obligated to, intervene in disputes.

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12. General

These Terms constitute the entire agreement between you and inness and supersede prior agreements. Any failure to enforce rights does not constitute a waiver. Severability, assignment, notices, and jurisdiction follow Swiss law. Claims must be filed within one (1) year of occurrence.